Conceptualizing the Design of ERP Project Model for Postgraduate Study in Tertiary Institutions

  • Oluwasegun Julius Aroba Information System Department, ICT Research Group, Durban University of Technology
  • Ramchander Manduth Quality and operation management department, faculty of Management Science, Durban University of Technology. Durban, 4001, South Africa
  • Rosaline Govender
  • Lulu Fortunate Jali Audit and Taxation Dept.; Durban University of Technology; 4001, Durban South Africa

Abstract

Purpose – This concept paper proposes a novel approach for a single Enterprise Resource Planning (ERP) system for postgraduate studies. This research aims to develop an extended Technology Acceptance Model (TAM) that considers the key aspects of ERP adoption in postgraduate universities through a comprehensive analysis of the existing literature.  The 21st century has brought forth the most effective and efficient simplification of practically every element of life, where ERP (Enterprise Resource Planning) systems come into play.

Method – The study will synthesize the current initial system review approach, which was deployed with the use of an enterprise resource planning (ERP) design project model for postgraduate studies in tertiary institutions.

Result and Conclusion -  It is evidenced that the TAM Model is a model that is needed within the new generational operation of postgraduate studies. It will enhance all processes in a unified form without silos of functions from different departments across the postgraduate studies.

Recommendations -  Institutions should use a modular and adaptable design strategy to improve the efficacy of ERP systems designed for postgraduate study.  This makes it possible to modify the system to meet each institution's unique administrative, academic, and research needs.

Research Implications -  This study on ERP implementation is less commonly used in most postgraduate studies in education, and the search in this field is still in its early stages. Although many postgraduate studies Institutions have deployed ERP solutions or are mandating ERP systems, the failure rate of ERPs within postgraduate studies institutions is significantly higher than that of other industries.

Practical Implications- It became evident that computer-related variables, computer self-efficacy, and computer-related factors within the company, such as top management, are the primary categories of characteristics that have been widely examined and found to be crucial to understanding ERP adoption and acceptance.

Author Biographies

Oluwasegun Julius Aroba, Information System Department, ICT Research Group, Durban University of Technology

 Oluwasegun. Julius Aroba,      an Artificial Intelligence and Data Science Expert at the University of Johannesburg, was recently selected as one of the top 10 Youngest Professors in  African AI specialists in 2025, NRF Rated Researcher, Top 10 AI Youngest Professor, a senior lecturer, and an Honorary Research Associate at Durban University of Technology. He has a Ph.D. in Information Technology. A graduate of Information Technology University from the prestigious Coventry University, United Kingdom, with a BSc. Computer Science and Technology (Upper-Class Division) Crawford University whose research inclination focus area are into Wireless Sensor Networks, Project Management, Data Science, Machine Learning, SAP Specialist, Robotics, and Artificial Intelligence with over a decade year of experience in the higher education sector, healthcare industries, government parastatals, a consultant across the globe, a graduate member of IEEE, IITPSA South Africa, Member of IET UK. He has authored or coauthored more than 43 journal articles, conference papers, and book chapters with Elsevier, IEEE, and Springer. He has chaired and Co-Chaired International and National Conferences. He is a Board Member of SAIMC, Lifestyle Asset Hub, Founder of Aroseglinks Services Limited, and Julius Aroba Ltd, Zillionaire's Group. He is a Supervisor of Ph.D. and Master's/MBA Students, and he has graduated over 1000 students under his direct and indirect supervision from Honours, Bachelor's, Master's, and MBA & PhDs. He is a global mentor to SMEs and European Africans, Sisonke NdabaX, and Guest Editor for the Q2 Journal outlet (Journal of Electrical and Computer Engineering), Scopus index. Seasoned three (3) time speaker at IndabaX South Africa, Indaba, and a seasoned guest speaker at Global Summit on Artificial Intelligence USA. AI Master Class Organizers and Speakers. He has a vast collaboration network across Spain, France, Morocco, Canada, Dubai, Nigeria, Ghana, Rwanda, Germany, India, the USA, the UK, South Africa, and Sweden. Jaroba@uj.ac.za , Oluwaseguna@dut.ac.za

Ramchander Manduth, Quality and operation management department, faculty of Management Science, Durban University of Technology. Durban, 4001, South Africa

Prof. Manduth Ramchander is an Associate Professor and Head of the Department of Operations and Quality Management at the Durban University of Technology (DUT). He holds multiple qualifications, including a Doctor of Commerce (DCom), Master of Business Administration (MBA), Bachelor of Pedagogics (BPaed(Sc)), Diploma in Management Studies (DMS), and a National Diploma in Engineering (NDip). Prof. Ramchander has previously lectured at the University of Zululand and the University of KwaZulu-Natal. His research interests encompass Teaching and Learning, Entrepreneurship Education, Research Methodology, and Operations and Quality Management. He has published works in these fields and currently teaches courses such as Operations Management, Project Management, Quantitative Methods, and Business Communication. In 2023, he was involved in hosting a four-day lecture series focused on "Exploring global perspectives in Operations and Quality Management," which aimed to enhance delegates' understanding of these fields in a global context. Prof. Ramchander's work reflects a commitment to advancing knowledge and practice in operations and quality management, with a focus on both academic and practical applications.

Rosaline Govender

Dr. Rosaline Govender is an esteemed academic and practitioner in the field of Academic Development at the Durban University of Technology (DUT). With a career spanning over a decade, she has made significant contributions to student, staff, and curriculum development. Her academic credentials include a Doctorate in Education from the University of KwaZulu-Natal (UKZN), complemented by a Postgraduate Diploma in Higher Education for Academic Developers from Rhodes University. At DUT, Dr. Govender serves as an Academic Development Practitioner in the Faculty of Accounting & Informatics. She plays a pivotal role in coordinating the Faculty General Education modules and has been instrumental in the development and implementation of four such modules. Additionally, she convenes the annual Faculty eLearning Symposium and leads Decolonisation and Scholarship of Learning and Teaching (SoTL) projects within the faculty. Her leadership extends to supervising postgraduate students and serving as a reviewer on the Faculty Research Ethics Committee. Dr. Govender's involvement in national and international academic communities is noteworthy. She is the Project Manager for the HELTASA Professional Learning Project, which aims to enhance professional learning for staff in higher education. Internationally, she has facilitated collaborations between DUT and Dr. SNS Rajalakshmi College of Arts and Science in India, fostering cross-cultural academic exchanges. Her research interests encompass student success, professional learning, teaching and learning, academic development, and gender issues. Dr. Govender's work reflects a commitment to transforming higher education through inclusive and innovative practices.

Lulu Fortunate Jali, Audit and Taxation Dept.; Durban University of Technology; 4001, Durban South Africa

Dr. Lulu Jali Fortunate is a respected academic at the Durban University of Technology (DUT), serving as a lecturer in the Department of Auditing and Taxation. She has made significant contributions to the field of accounting and auditing, particularly in the context of public sector institutions. Dr. Jali Fortunate's research interests focus on the effectiveness of internal auditing practices and the challenges faced by internal audit departments in the public sector. Her work includes supervising postgraduate students and advising on research projects related to these areas. In addition to her academic roles, Dr. Jali Fortunate is actively involved in promoting physical fitness and well-being within the DUT community. She has participated in various staff wellness initiatives, including the annual Staff Fun Walk organized by the DUT Gender Forum, where she has been recognized for her participation.  Dr. Jali Fortunate holds a Master of Education degree from the University of KwaZulu-Natal, where she researched the experiences of students with physical impairments studying at DUT. Her thesis aimed to understand how these students navigate the academic environment and how the institution can better accommodate their needs.  Her academic and extracurricular engagements reflect a commitment to both scholarly excellence and the holistic development of students and staff at DUT.

Published
2025-08-29
How to Cite
AROBA, Oluwasegun Julius et al. Conceptualizing the Design of ERP Project Model for Postgraduate Study in Tertiary Institutions. International Journal of Computing Sciences Research, [S.l.], v. 9, p. 3838-3858, aug. 2025. ISSN 2546-115X. Available at: <//stepacademic.net/ijcsr/article/view/691>. Date accessed: 07 oct. 2025.
Citation Formats
Issue
Vol 9 (2025): Volume 9
Section
Articles
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