Enhancing Administrative Efficiency Through the DepEd Caraga Regional Office Information Systems Portal

Nerison S. Pitogo

Nerison S. Pitogo Department of Education Caraga Region, Philippines

Abstract

Purpose – The DepEd Caraga Regional Office Information Systems Portal stands as a modern digital platform, reshaping how administrative processes operate within the regional office. This paper conducts a thorough evaluation of the portal's significant impact, with a strong focus on its main modules. The portal's collection of modules promotes not just operational excellence and smooth workflows but also enables well-informed decision-making.

Method – The proponent made use of a descriptive research design that covers both quantitative and qualitative research methods in collecting and analyzing data. Using a sampling technique, the respondents to this study are the regional office personnel of DepEd Caraga region who are the main users of the portal.

Results – The study shows that the respondents recognized the existence of the portal as they have been using it every day since its deployment in the office. The document tracking system, ISO portal, and human resource information system topped the most used features that were very useful to the users.

Conclusions – Overall, the DepEd Caraga information systems portal provides a satisfactory rating relating to enhancing the office’s administrative efficiency in terms of the portal’s accessibility, usability, work efficiency performance, organization of work, systematization of processes, references of records, and satisfaction with support services, which emphasizes increased collaboration and operational efficiency.

Recommendations – The proponent of this study recommends its users to explore the other features of the portal to appreciate more its existence, the ICT unit, to enhance the system by adding more features and integrating information technology into the operational processes for work automation and systematization and encourage other DepEd offices to utilize this initiative given a full support from the management.

Practical Implications – The application of information systems is the new trend in every workforce. Information systems provide an ease of doing business through the organization of work and systematized processes.

Author Biography

Nerison S. Pitogo, Department of Education Caraga Region, Philippines

Nerison S. Pitogo has been the Computer Programmer of the Department of Education Caraga Region for 7 years from 2016 until now. He graduated with a bachelor’s degree in information technology at Caraga State University and had his master’s degree in Information Systems (MIS) at the University of the Philippines Open University (UPOU). In his years serving the government, he developed multiple information systems such as the DepEd Information Systems Portal, which was initially developed into different systems and now merged into a single information system, the DepEd Computerization Program Monitoring Information System (DCP-MIS), Asset Inventory System, Training Certificate Management System, and have programmed specific-activity-related systems like tabulation system and attendance checker. The author has recently acquired knowledge and skills in Single Page Applications (SPAs), with a focus on React-based technology, as well as proficiency in the TALL stack framework.